Case Study

CFE FCU - Data eXchange Helps CFE FCU More Effectively Compete and Deliver the Ultimate Member Service Experience

CFE FCU - Data eXchange Helps CFE FCU More Effectively Compete and Deliver the Ultimate Member Service Experience

Pages 6 Pages

Case Study: CFE FCU Data eXchange Helps CFE FCU More Effectively Compete and Deliver the Ultimate Member Service Experience Overview The Challenge CFE Federal Credit Union (Lake Mary, FL; $1.6 billion assets) moved to the Symitar core data processing platform and wanted the ability to integrate real-time credit card account and transaction information into all of its online and mobile service channels. CFE FCU also required the integration solution to support the credit union’s branding elements and deliver the same look-and-feel that members were accustomed to experiencing in the credit union’s branches and other service channels. The Approach CFE FCU learned that PSCU’s Data eXchange solution provided the capability to deliver real-time credit card account data to the c

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