The Calgary Catholic School District (CCSD) has transformed its operations using ServiceNow, significantly reducing administrative time for teachers by 90%, digitizing 30% of its processes, and automating 75% of requests. This shift allows educators to focus more on teaching rather than administrative tasks, improving efficiency as the district manages growing student enrollment. By adopting ServiceNow HR Service Delivery, CCSD streamlined previously manual, paper-based HR processes, enhancing employee experience and reducing compliance risks, marking a pivotal change in their digital strategy.

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