CASE STUDY Tired of dealing with mega-carriers for their connectivity needs, the customer wanted a partner who would be there for them during turn up and beyond. Additionally, they needed a primary connectivity solution to complement their existing Comcast backup circuits. After consulting their trusted technology partner, CDW, the customer was intrigued by the white-glove service AireSpring could provide. Through TBI, CDW connected them with Airespring, and dedicated project managers responded to their inquiries within an hour. Impressed by the carrier’s transparency in communicating the provisioning process, the customer decided to move forward. Understanding the customer’s pain, AireSpring’s Sr. National Agency Channel Manager, Jon Massad, recommended DIA because it provides a hig

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