We’ve grown used to technology solving complex challenges. So much so that when we command an AI- powered speaker to order our groceries or put on our favorite album, we barely think of the complex chain of events it takes to accomplish those tasks in an instant. One challenge sits at the intersection of complex financial regulation, massive technological scale, and a deeply personal area of anyone’s life. That challenge is to help brands, businesses, and companies of all sorts contact their customers who might have fallen behind on bills and help them catch up. ERC helps customers across industries from energy, to insurance, to retail and ecommerce collect payments they’re owed and do so in a way that matches the end customers’ needs. For ERC, a business process outsourcing and collect

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