Bendigo and Adelaide Bank Case study: Transparency into external legal spend with DazychainTransparency into external legal spend with Dazychain Executive summary The enforcement and recovery teams at Bendigo and Adelaide Bank use Dazychain to manage cases internally and to engage panel solicitors to provide instructions. We achieved remarkable results implementing Dazychain to manage our workflow process: • Reduced collections from 150 to 130 days • Estimated saving up to 110 hours per month • 5 minutes saved on each Notice of Default • All other instruction timings have dropped between 1 - 4 minutes each, with an average of 30 standard instructions per month Bendigo Bank tackles challenges in debt recovery actions Bendigo and Adelaide Bank runs many debt recovery ac

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