Enterprise Content Solutions Case Study | Digipolis sales@amplexor.com www.amplexor.com 1 With 2.000 employees and tens of thousands of clients calling upon their social services, the OCMW (Public Centre of Welfare) of Ghent has to deal with a lot of paperwork. Amplexor created a case management system that took away a lot of the overhead and improved efficiency. As the local government organisation responsible for distributing social services in the city area, the OCMW of Ghent has many clients and handles quite complex cases involving a lot of paperwork and forms. Although it did have a digital system containing a lot of client data, the actual cases were still kept on paper. This had quite surprising consequences, creating a lot of overhead. Decentralisation was a m

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