GHENT FIRE BRIGADE – ZONE CENTRUM From DIY solutions to professionalization! Sam Gydé, head of dispatching and ICT of the Ghent Fire Station, talks about changes at the fire brigade. When they receive the call, it is often an emergency: eliminating wasps, releasing someone trapped in a car after an accident, rescuing people who are drowning, or preparing safety precautions for somebody who threatens to jump off a roof. In cases like these, the fire brigade operates in high-stress levels and it is crucial for the brigade to arrive as fast and well-informed as possible to the emergency scene. The use of new Fleet Complete technologies enabled efficient back and forth communication between the brigade workers, who nowadays get all the necessary information quickly and reliably, and are able t

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