Case Study
Deploying Alfresco To Greatly Increase Efficiency
Enterprise Content Solutions Case Study | Digipolis sales@amplexor.com www.amplexor.com 1 Even now in the digital age, the large, vibrant city of Ghent receives a lot of non-digital correspondence. Dealing with this stream of paper took a lot of resources and was not very efficient. Until AMPLEXOR implemented a digital mailroom based on Alfresco, that is. Like in most Belgian cities, the administration of Ghent consists of several departments and is relatively decentralized. This poses considerable challenges when dealing with incoming paper correspondence, of which there is still a surprisingly large amount. Some letters need to be forwarded to specific departments or people, which is time-consuming. Even more intensive is the correspondence relevant to several parts o