CargoSmart Delivers Solutions for Improved Decision-making and Cost Customized analyses, daily improvements, higher throughput, competitive value CHALLENGE “The shipping industry is becoming more dynamic due to greater competition, shifting ocean carrier alliances, and the need for deeper insights and faster decision-making. Customers are growing in sophistication and demanding improved visibility and performance,” explains Ralph Ho, senior manager in customer integration. “Right now, most carriers are in catch-up mode regarding their backend technology, and they don’t have the time, capability, or capacity to take advantage of big data analytics—but we definitely think it is a key to speed decision-making. Without it, carriers will have higher costs due to, for example, higher t

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