Cardinal Tracking: Shortening support cycles and increasing reliability
Cardinal Tracking: Shortening support cycles and increasing reliability
1 Pages• Industry: Computer Software • Headquarters: Lewisville, TX • Number of employees: 200 Case Study Challenge With more than 400 clients across the U.S. and Canada, Cardinal Tracking offers specialized software solutions for the public safety and parking industries. The company prides itself on exceptional service and support, but its remote support solution was causing problems. • The existing remote support solution was unreliable and
