Case Study
Cape Grim Beef Connects with Switchvox
Sangoma.com The Customer Cape Grim Beef, headquartered in Port Melbourne, Victoria, Australia, is a sixth-generation family business. It exports high-quality beef from its two processing facilities in Smithton, Tasmania, and Tongala, Victoria. The exported beef is used in the best restaurants around the world as well as being sold to consumers. Business Challenges The staff of Cape Grim Beef work in a fast-moving, changing industry subject to international import and export conditions. This means it is important for employees to be able to easily contact each other, suppliers, and other partners to keep the business moving. In the past, outdated equipment meant employees found it difcult to communicate effectively. This resulted in delays in important decisions and slower custom