Sangoma.com The Customer Kidney Specialists of Minnesota provides medical services to patients throughout Minnesota’s Tri-Cities who suffer from chronic kidney disease, hypertension, diabetic kidney disease, and end-stage renal disease (ESRD). KSM also cares for those who are recovering from kidney transplants or other kidney-related illnesses. Business Challenges During a recent renovation and expansion of their corporate ofce, the team at KSM saw an opportunity to replace and upgrade the multiple analog and digital telephone systems they were operating at their three locations in Brooklyn Center, Roseville, and Richeld, MN. KSM was using a combination of four or ve digital and analog telephone systems at their three locations. All of the legacy phone equipment was an expensive

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