Case Study

CAN/AM, a provider of fullservice hockey camp and tournament destination event packages

CAN/AM, a provider of fullservice hockey camp and tournament destination event packages

Converged Technology Professionals © 2017 All Rights Reserved. www.voipswami.com info@voipswami.com (877) 328-7767 E ach year, CAN/AM, a provider of full-service hockey camp and tournament destination event packages, manages over 600 hockey youth teams equaling 26,000+ players including their family mem- bers. Planning and carrying out each prestigious event involves responsi- bilities such as running marketing campaigns, managing team regis- trations, event sign-ups, scheduling, rostering, securing hotels and meals, and overseeing the event itself. Identifying Service Continuity as Main Issue for Remote Em- ployees One of the main challenges faced by CAN/AM was that whenever their internet service went down at their Lake Geneva o*ce in Wis- consin where their

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