Case Study

Call Center Enhances Staff Performance

Call Center Enhances Staff Performance

Pages 2 Pages

SICHUAN TELECOM Call Center enhanCes s taff PerformanCe COMfOrTAbLE HEAdSETS ANd TrAININg bOOST CUSTOMEr ENgA gEMENT Sichuan Telecom Call Center is a premiere organization, receiving the “best Call Center in China” for two consecutive years in 2008 and 2009. To maintain its lead, the call center deployed Jabra gN2000 headsets and the gN8110 USb adapter – with free training – to boost customer engagement and agent performance. Situat

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