Case Study

Etech Global Services Switches To Jabra, Enhances Call Center Performance

Etech Global Services Switches To Jabra, Enhances Call Center Performance

Pages 2 Pages

Customer story Based in Nacogdoches, t X, etech Global services provides an array of contact center services in english and spanish including inbound and outbound customer service and sales, customer win-back programs, web chat, and email services. through a stringent quality assurance process, the company records 100 percent of all voice and chat interactions while continuously evaluating its agents to ensure an ever-improving customer expe

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