By utilizing GTT’s Enterprise PBX and CDN offerings, Corsair has been able to provide customers with an improved user experience, while reducing capex
By utilizing GTT’s Enterprise PBX and CDN offerings, Corsair has been able to provide customers with an improved user experience, while reducing capex
2 Pages© 2016 GTT Communications, Inc. All rights reserved. Corsair Case Study By utilizing GTT’s Enterprise PBX and CDN offerings, Corsair has been able to provide customers with an improved user experience, while reducing capex. The Opportunity Corsair is a global leader in PC gaming hardware. The company’s high- performance products are available in over 60 countries worldwide and are purchased primarily by PC gaming enthusiasts, who build their own PCs or buy preassembled customized systems. With Corsair’s rise in popularity came an increased need for advanced functionality for its global call center infrastructure, as well as top-tier content delivery services. One of Corsair’s key call center challenges was providing its worldwide customer base with expert support, 24x7. Agents we
