Case Study
The company utilized GTT’s SIP Trunking services and global voice network
© 2017 GTT Communications, Inc. All rights reserved. The company utilized GTT’s SIP Trunking services and global voice network to successfully meet growing call volumes, improve the efficiency of its voice services and achieve significant monthly cost savings. The Opportunity A luxury hospitality company operates more than 20 hotels and resorts in the United States and Canada. Hotel operations are centralized at a large corporate services center in the Southeast U.S., where reservations, accounting, payment and information technology services are located. The corporate facility features a sophisticated call center that handles hundreds of thousands of toll-free calls each month. GTT and the organization began their partnership with a single dedicated Internet access (DIA) circuit