By implementing EtherCloud VPLS from GTT, LiveOps improved the performance of its cloud contact centers and gained direct access to AWS
By implementing EtherCloud VPLS from GTT, LiveOps improved the performance of its cloud contact centers and gained direct access to AWS
2 Pages© 2016 GTT Communications, Inc. All rights reserved. LiveOps Case Study By implementing an EtherCloud VPLS solution from GTT, LiveOps improved the performance of its cloud contact centers and gained direct access to Amazon Web Services (AWS). The Opportunity LiveOps is the global leader in cloud contact center and customer service solutions. This multinational company services more than 400 global clients and 30,000+ users. LiveOps needed a secure, private network that guaranteed optimal application performance so its customer service agents never lose contact with customers. The company required a global network capable of reaching customers anywhere in the world, coupled with service delivery to keep pace with its continuous growth. The Solution LiveOps placed priority on the
