Case Study Retail “I would say without a doubt finding the 50 percent capacity restraint in the first load test instantly justified to me that Cyara is a great investment. We certainly found issues that we wouldn’t have found without Cyara.” CHUCK SUNKER, MANAGER, CONSULTANT SUPPORT SYSTEMS, THIRTY-ONE GIFTS Busy women getting busy signals when calling in for order support and customer care is not an option. Cyara helped Thirty-One identify and correct capacity issues and avoid negative experiences.Thirty-One Gifts, an Ohio-based direct sales fashion and accessory company, is one of the fastest growing direct sales companies in the United States with 1,500 employees and a network of over 80,000 sales consultants nation- wide. The company was started in 2003 by Cindy Monroe

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