Business and technology expertise guide a diagnostic services provider toward its vision—and deliver almost immediate results
Business and technology expertise guide a diagnostic services provider toward its vision—and deliver almost immediate results
2 PagesCASE STUDY CUSTOMER EXPERIENCE HEALTHCARE © 2015 West Monroe Partners | westmonroepartners.com | 800.828.6708 AN UNCOMMON BLEND A collaborative partnership proves to be the right “fit” Alliance Imaging values being a customer-focused organization, and its primary mission is to provide exceptional patient care. Understanding the value of the contact center in customer satisfaction, Alliance Imaging sought to enhance its scheduling centers
