Case Study Building the Right Knowledge Management System Efficient knowledge management makes it easier for organizations to build on their research and intelligence, understand what works and what hasn’t been tried, and maintain direction in the face of staff turnover. This requires an excellent knowledge management system (KMS) that allows storage, cataloging and harmonizing of knowledge assets as well as efficient and compliant access. In this case, our client needed such a system to manage not only their own ongoing creation of knowledge assets, but also the significant volume being created by third-party vendors. Client A major private philanthropic foundation Industry Healthcare Evalueserve Solution The Evalueserve team diagnosed the client’s challenges,

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