Case Study

Building Leadership Skills for All Employees

Building Leadership Skills for All Employees

Building Leadership Skills for All Employees Like all federal law enforcement agencies, the United States Postal Inspection Service (USPIS) faces a unique dilemma: mandatory retirement at age 57. With tenure and experience walking out the door, people were being promoted to ll vacant positions. The agency needed a leadership development program that would help prepare these individuals to assume their new leadership roles. Since 9/11, law enforcement has endured many challenges including terrorism, security, and a struggling economy that triggered budget cuts. Combining those factors with mandatory retirement created a critical need to not only capture knowledge of tenured leaders but also prepare the leaders of the future. According to Greg Campbell, deputy director of the USPIS, “Leader

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