Buena Vida Physical Therapy & Wellness SUCCESS STORY Confessions of an E-Billing Phobic Specialty: Physical Therapy & Wellness Kareo Solution Phyllis Duran had worked in medical billing for years before taking a front-desk job at Buena Vida Physical Therapy & Wellness. Yet when she was offered a promotion to “abundance specialist” , Buena Vida’s term for billing expert, she panicked. The problem? She would have to learn to use an electronic billing system, something that had long terrified her. Challenge: Fear of Failure “I told my boss I was afraid of messing everything up, and she just smiled. She had experience with Kareo and reassured me that they would give me all the support I needed, ” Duran says. “I didn’t believe her at first. But she was right. Kareo has the greatest cus

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