PHYSICAL THERAPYSKYROCKETING VIRTUAL HEALTH IN A COVID-19 WORLD Virtual health was on the rise well before the pandemic. But COVID-19 has caused it to skyrocket—fundamentally changing the way patients access healthcare services, and how and where providers practice. 1Back in 2018, only 18% of healthcare providers used telehealth, and at the start of 2020, only 24% of U.S. healthcare organizations had virtual care programs. 5 Now, in a near two-fold increase in the span of 6 months, 48% of providers are delivering telehealth services. 6 Much of this surge is driven by the patient’s desire to avoid risking exposure to COVID-19. But already, a significant majority of patients (76%) said they are likely to use telehealth moving forward, and 74% of those who used it during the

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