Buckeye Partners, a primary distributor of petroleum in the U.S., slashes audit preparation time by 95% with powerful cloud-based ITSM
Buckeye Partners, a primary distributor of petroleum in the U.S., slashes audit preparation time by 95% with powerful cloud-based ITSM
1 Pages— BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. — Case Study BUSINESS CHALLENGE Managing over 6,200 miles of petroleum pipeline distribution and 100 truck loading terminals in the U.S., Buckeye Partners is subject to compliance with a number of industry standards and government regulations. IT plays a vital role in demonstrating compliance with these mandates by providing detailed data for the rigorous audits that occur twice each year. Buckeye needed to automate incident, problem, and change management to transform its audit preparation from a laborious, 25-hour manual effort to a simple auto-reporting process. BMC SOLUTION Buckeye chose BMC Remedyforce to revamp its
