BT Inbound Contact global makes Agoda always accessible to its customers, wherever on the planet they might be
BT Inbound Contact global makes Agoda always accessible to its customers, wherever on the planet they might be
2 PagesCase study When your business is web-based you could be located anywhere. That’s what being virtual’s all about. But for telephone support it’s a great competitive advantage to look local. And Arjan van der Meer of Bangkok-based Agoda didn’t want people paying international rates for customer service. Now, with Inbound Contact global from BT Global Services, people call Agoda on local phone numbers in their own country. They’re answered 2
