Case Study
BT Human Resources Reaches New Service and Efficiency Levels with OpenText ECM Suite
CUSTOMER SUCCESS STORY With responsibility for all of the company’s employees, both past and present, BT human resources faces a massive challenge when it comes to the storage, retrieval,and ultimate disposal of employee ?les and records. Prior to BT’s deployment of OpenText ECM Suite, employee records stretching back over the company’s 90-year history had been stored initially by the company, but subsequently these stores were centralised.