Case Study

BSH and Smartzer improve online purchasing experience through an interactive live shopping platform

BSH and Smartzer improve online purchasing experience through an interactive live shopping platform

Pages 2 Pages

This vendor content details a case study highlighting their interactive live shopping platform. BSH Hausgeräte GmbH, a home appliance brand, faced challenges in a highly competitive market, needing to differentiate and offer seamless online experiences. Smartzer's interactive video solution, integrated with SAP Commerce Cloud, enabled BSH to elevate product explanations through real-time demonstrations. This innovation helped consumers fully grasp appliance purpose and value. The solution improved the online purchasing experience, driving engagement and sales, and leading to more informed consumer decisions. The content emphasizes how interactive demonstrations are analyzed to further enhance the shopping journey, proving essential for market differentiation.

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