Manhattan helped Brooks Brothers optimize ecommerce fulfillment and omnichannel capabilities with Manhattan Active® Omni. The solution enabled the retailer to fulfill online orders directly from its 170 local stores instead of a single distribution center, allowing sales of inventory at full price rather than marked-down products. During the COVID-19 pandemic, this flexibility was vital as the retailer shifted to 100% digital sales, improving inventory visibility, order management, and customer experience across all channels.

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