Copyright © 2009 The Nielsen Company. All rights reserved Nielsen and Nielsen logo are trademarks or registered trademarks of CZT/ACN Trademarks, L.L.C. www.nielsen.com 1 Case Study: Bromley Libraries March 2009 ‘The user is given more choice, and it’s a big plus in terms of customer service.’ Janet Pullan, Senior Librarian (Reader Development) Better Stock: A successful formula Nielsen Book’s trade and library products u

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