British Red Cross talktalkbusiness.co.uk/hostedcontactcentre “The team can now tailor Hosted Contact Centre around any particular situation and make changes immediately themselves.” June Rudman, Website Administrator, British Red Cross Call: 0800 954 5707 Lines are open Mon-Fri 9am-5pmtalktalkbusiness.co.uk/hostedcontactcentre The challenge Increasing flexibility Reducing complexity The British Red Cross needed a flexible inbound call manage

Join for free to read