SUCCESS STORY ENTERPRISE INFORMATION MANAGEMENT INDUSTRY Travel & Hospitality CUSTOMER Britannia Hotels Limited CHALLENGES • Exposure to fines from credit card payment providers due to lack of PCI compliance • Large volume of paper documents and faxes, slow and cumbersome to process • Need for long-term retention of documents to aid in dispute resolution SOLUTIONS • OpenText ™ RightFax • OpenText ™ Alchemy BENEFITS • Achieved quarterl

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