Case Study

Britannia Hotels Group

Britannia Hotels Group

Pages 2 Pages

0 CASE STUDY: Britannia Hotels Group 41 hotels, 8000 rooms Manchester based Britannia Hotels Group operates 41 hotels throughout the UK. The company specialises in combining tradition with realistic tariffs and a high level of customer service, in order to deliver a positive and consistent customer experience to all clients. Centralised Reservations Britannia have a centralised reservations operation which receives around 10,000 bookings a month

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