CASE STUDY The Natural History Museum is one of the world’s most well-known museums. Internationally recognized as a center of excellence for scientific research and public engagement, the museum is one of the UK’s most popular visitor attractions. The Information Management team of three is led by Data Protection Officer Esme Chapman, whose overall vision for the privacy program was to have a centralized solution to harmonize the breadth of departments that comprise the Natural History Museum. Compliance Can Feel Like a Mammoth Challenge The Natural History Museum’s operations encompass an extensive range of activities including scientific research, public engagement, education programs, and marketing. Processes and teams were often siloed, and the culture of privacy varied a

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