The case study discusses how a tier-1 operator enhanced its B2B sales-to-order process using Amdocs' Configure-Price-Quote (CPQ) solution. The operator faced challenges with slow, manual processes for large-scale proposals, leading to inefficiencies and lost opportunities. Amdocs implemented a digital, automated, and transparent CPQ system, reducing order processing times by 40%, cutting cancellations by 30%, and increasing proposal profitability. The solution also integrated seamlessly with the operator’s existing systems, leading to improved user experience and significant growth in both enterprise and midmarket segments.

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