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BRE Bank

BRE Bank

Interactive Intelligence
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Case Study In brief Customer: BRE Bank Headquarter: Warsaw, Poland Industry: Finance Challenge: To create a customer service system precisely tailored to the business processes of the bank. To introduce intelligent routing of incoming calls. To grow the email channel. To improve effectiveness of outbound campaigns. Complete monitoring of undertaken activities. Implemented applications: ? Customer Interaction Center ™ (CIC

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Financial Industry
Contact Centers

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