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BPMonline Improves Customer Experience for Yandex, the World’s 5th Largest Search Engine

BPMonline Improves Customer Experience for Yandex, the World’s 5th Largest Search Engine

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www.bpmonline.com BPMonline Improves Customer Experience for Yandex, the World’s 5th Largest Search Engine Yandex, the world’s 5th largest search engine has implemented a comprehensive process-based BPMonline CRM across eight branch offices. Nowadays Yandex accounts for about 60 percent of the Russian search market while Google tops out at 25 percent. According to comScore Media Metrix data, Yandex’s sites attracted 95 million unique visit

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CRM (Customer Relationship Management)

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