Case Study

Boutique coffee shop chain accelerates growth with a scalable communications network

Boutique coffee shop chain accelerates growth with a scalable communications network

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BCM One helped a regional chain of 15 specialty coffee houses unify their fragmented communications network using its software. By centralizing connectivity, voice, WiFi, and point-of-sale systems across locations—previously managed piecemeal with local providers—BCM One eliminated time-consuming coordination with multiple project managers and simplified handling of 15 invoice sets. This empowered rapid expansion under new leadership from a major coffee chain, allowing the team to focus on crafting world-class coffee rather than technical network building.

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