Boston University Promotes a Culture of Shared Services Through Advocate
Boston University Promotes a Culture of Shared Services Through Advocate
2 PagesBoston University Promotes a Culture of Shared Services Through Advocate AD V OCATE SUC CES S S T OR Y “Advocate was able to deliver to us efficiency and time-savings, as well as a centralized location for all our disciplinary records.” SOLUTION | In 2010, the school began looking at third-party vendors for case management, ultimately selecting Advocate because of its cloud-based functionality that would allow for easier access to student records. Jarrod and his staff worked with Symplicity to customize the site to meet the school’s administrative needs, such as setting up single sign-on authentication. After a challenging implementation process, the site went live in January 2012 and was very well-received across campus. As shared services became increasingly important, Jarrod
