Case Study
Boosting Revenue Performance in Retail Banking with Mobile Video Technology
Boosting Revenue Performance in Retail Banking with Mobile Video Technology Deliver critical information to regional managers and branch managers in an engaging, easy-to-use format Quickly disseminate key knowledge throughout the entire branch net- work without extra meetings Reinforce product training without disruption to existing processes Enable collaboration among regional managers to improve coaching without extra meetings Multiply coaching interactions between regional managers and branch managers without increasing T&E expense Fallout from the 2008 financial crisis continues to haunt the U.S. banking industry — but public trust in banks is on the rise. 1 For retail banks, ensuring branch managers engage in high quality interactions with clients is more im- portant th