Case study: Boosting engagement with personalized total rewards statements By Sharon Stocker | 30 April 2018 The challenge A large Milliman client with approximately 30,000 employees operates under a number of distinct brands. While 700 employees work at corporate headquarters, the majority work in the field, spread across the country in numerous regional centers. The organization is strongly committed to a set of core values and a culture of engagement, yet the multiple brands and scattered geography were making it difficult to create a cohesive culture. In fact, many field employees identified with the sub-brand for which they worked and couldn’t even name the parent company when asked. In addition, despite the client’s ongoing investment in a solid package of employee programs, services

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