Case Study
Bookit’s product is travel, but customer service is their specialty
The Customer Bookit.nl is the leading Dutch provider of short vacations and weekend getaways. The company specializes in short vacations and weekend trips, and they run nearly a dozen sites each with a specific niche travel focus. From these sites, customers can book a stay in a hotel, holiday farm, bungalow park or campsite, and even reserve a mini-cruise, using various criteria such as location and desired facilities. While bookit is a