Case Study
Bon Secours St. Francis Health System
Bon Secours St. Francis Health System Using the practices of Facilitative Leadership © , Bon Secours achieved impressive results in record time. Situation Bon Secours St. Francis Health System in Greenville, S.C., sought to innovate a fundamentally new approach to patient care, at the same time it implemented a new electronic records system called Bon Secours ConnectCare ® . How Interaction Associates Helped The Chief Medical Officer at St. Francis, Dr. Mary Jo Cagle, looked to internal St. Francis resources to achieve those transformational goals, adopting Interaction Associates’ Facilitative Leadership© skills as the means. In particular, she was focused on effective “visioning” skills as one of the seven key leadership practices within this program. Dr. Cagle said: “Our challenge was si