Bolt Insurance: The Leading Provider Of Online Insurance Services, Delivers Omnichannel Customer Experience With Liveops Cloud Contact Center
Bolt Insurance: The Leading Provider Of Online Insurance Services, Delivers Omnichannel Customer Experience With Liveops Cloud Contact Center
2 PagesCase Study The depth and breadth of the LiveOps platform, and its robust customer interactions features, allow us to provide a great customer experience to achieve one of the industry’s highest customer satisfaction results.” — Tom Hammond, Executive Vice President at BOLT HIGHLIGHTS » Integrated multichannel capability enabled a true Omnichannel experience » Advanced routing and queuing, including in-queue call-back » Post-call surv
