Case Study

BMW Drives the Dealer Experience Forward

BMW Drives the Dealer Experience Forward

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INDUSTRY PRODUCTS SOLUTION Automotive Learning Innovation Consulting Global Brand Sees the Value of Local Engagement: BMW Drives the Dealer Experience Forward BMW of North America (BMW NA) worked with us to create a dealership experience that is as memorable for its customers as the quality and performance of its cars. Premium brands are well aware that market share can rise or fall based on customer perception, but BMW wanted to go beyond va

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