CASE STUDY BMC CLM Upgrade from 2.1 to 4.5 At Large Telecommunications Company, MexicoClient Details Project Overview The client provide cloud services to their customers for which BMC Cloud Lifecycle Management plays a key role in delivering vital cloud services to their customers.The solution is used by the client for more than 3 years approx. for which the support was exhausted. The newer version of solution would help the client to provide effective services to its end clients. The purpose of the engagement was to upgrade CLM V2.1 to CLM V4.5 facilitating additional features to bring increased efficiency in providing datacenter services. Business Challenges Solution The client was looking to increase the horizontal support for its cloud services to support latest hypervisor platforms,

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