Case Study
BlueScope Steel Teams with Capgemini to Address a Changing Environment
BlueScope Steel Teams with Capgemini to Address a Changing Environment Business Process Outsourcing The Situation As part of its de-merger from BHP Billiton, BlueScope Steel was required to identify a cost-effective alternative for delivering the back office processing services that were previously provided by BHP Billiton Shared Services. in collaboration with “ The joint effort involved optimising the capabilities of existing employees by chang