Blue Cross Blue Shield Uses IOS Services and Parascript Technology to Speed Enrollment Application Processing
Blue Cross Blue Shield Uses IOS Services and Parascript Technology to Speed Enrollment Application Processing
2 PagesC A SE STUDY Blue Cross Blue Shield Uses IOS Services and Parascript Technology to Speed Enrollment Application Processing Blue Cross Blue Shield (BCBS) is a leading healthcare insurance provider that processes and adjudicates millions of medical claims per year. As the amount of claims continues to rise, the company is constantly challenged to evaluate new ways of increasing speed and productivity while keeping operations up-to-date. The Problem: One of the Southwestern Blue Cross Blue Shield (BCBS) companies experienced repeated backlogs of new membership applications and met time constraints in processing these forms during its peak enrollment period. In addition, BCBS encountered escalating costs associated with processing these forms in a timely
