Inc. 5000 BPO Increases Profitability & Reduces Data Entry Costs by 90%
Inc. 5000 BPO Increases Profitability & Reduces Data Entry Costs by 90%
2 PagesInc. 5000 BPO Increases Profitability & Reduces Data Entry Costs by 90% CASE STUDY BRIEFING SITUATION As an established Business Process Outsourcer (BPO) founded over forty years ago, this Inc. 5000 company has widely expanded its service offerings, staff and facilities. Today, it is one of America’s fastest growing privately held companies. Record successes in offering competitive medical claims, medical bills and accounts payable processing made it necessary for the BPO to examine its high manual data entry costs and revisit the effectiveness of its existing document capture platform. TASk Due to rapid growth, the company experienced significant data entry costs and the existing document processing platform lacked the necessary capabilities to handle the new variety, complexi
