Blue Cross and Blue Shield NC builds platform for self-healing processes
Blue Cross and Blue Shield NC builds platform for self-healing processes
2 PagesBlue Cross NC utilized Red Hat Ansible Automation Platform and ServiceNow ITSM to build self-healing processes, automating workflows and enhancing IT operations. This integration reduced provisioning times from days to minutes, saved 70,000 work hours, and improved efficiency while cutting costs by over $850,000.
